Let's Figure This Out.

Didn't get your vape?Chances are it's at the very back of the drop box. Reach in, feel around, and you’ll likely find it.

Still isn't there?

Chances are we’re currently out of that flavor or the vape got stuck. You won't get charged. Try a different flavor!

Not convinced?Sometimes, your banking app may show it as a pending purchase, but the charge won't go through. If it was a failed vend, the machine will notify your bank within three business days. Rest assured, the pending charge will be removed. Try a different flavor!

Still worried?

Please fill out the form detailing what happened. Once we review and confirm the issue, we’ll notify you via text. If you were charged but didn’t receive your product, the refund will process within 1–3 business days.